Privacy Policy

Last Revised: June 23, 2026

Thank you for visiting CloudADDIE's website: https://www.cloudaddie.com/.

This Privacy Policy is subject to change by CloudADDIE at any time and at our discretion without notice by updating this posting.

We understand the importance that Internet users place on privacy, and this Privacy Policy describes how we use personal information that is collected on our website. Please read this Privacy Policy before using this website or submitting any personal information.

By using this website, you accept the privacy practices contained in this Privacy Policy. You are encouraged to review the Privacy Policy whenever you visit the website to make sure you understand how any personal information you provide will be used.

We take Children's Privacy very seriously. Our Terms & Conditions only allow this website to be accessed by persons eighteen (18) years or older. Due to the age restrictions of this website, none of the information obtained by this website falls within the Children's Online Privacy Protection Act (COPPA).

Information We Collect

In order to serve our visitors and clients, we collect personally identifiable information — such as your name and email address, and any information you choose to provide (for example, the contents of your message, the service you are interested in when booking a call, or a resume if you apply for a role) — when such information is voluntarily submitted by our visitors.

We will only use your personal information for the following purposes: (1) to provide the information or services you have requested; (2) to schedule and conduct calls or meetings you book with us; (3) to evaluate job applications; (4) for content improvement and feedback purposes; and (5) to reach you, when necessary, regarding your inquiry or your use of the website.

We may disclose personally identifiable information collected if we have received your permission beforehand, or in special circumstances, such as when we believe that such disclosure is required by law. We do not sell your personal information.

We use your email address to respond to your inquiry and to communicate with you about it. We do not operate marketing email lists and do not send unsolicited commercial email — we only contact people who have asked to hear from us.

AI Chat Assistant

Our website offers an AI chat assistant (“Eva”). Messages you send to Eva are processed by our AI service provider to generate responses and may be recorded and reviewed for quality assurance and to improve the service. Your chat history is also stored locally in your own web browser so the conversation persists between pages; you can clear it at any time. Please do not enter sensitive, confidential, or personal information into the chat.

Service Providers

We share personal information only with trusted service providers who process it on our behalf under contract, including: our AI provider (OpenAI) for the chat assistant; our analytics providers (Google Analytics & Tag Manager, and PostHog); Microsoft (Microsoft 365 calendar) to schedule calls you book; our workflow-automation provider to route form submissions to our team; and our website hosting and infrastructure providers.

Third-Party Actions

We do not control and are not liable for the actions of any third parties whom we may work with or promote. While we are not liable for the actions of those third parties, you are welcome to give us feedback on your experiences so that we may enhance our future service to all customers.

Cookies

We may use cookies and similar technologies (including browser local storage) to deliver content, remember your preferences, and measure how our site is used. This includes analytics cookies set by Google Analytics, Google Tag Manager, and PostHog, and local storage used by our AI chat assistant. You can manage your choices at any time using the “Cookie preferences” link in our website footer; analytics cookies are only set if you accept them.

IP Addresses

We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to improve our products and services.

Third-Party Web Sites

This website and/or the products and/or services offered herein may direct you to websites that are owned and/or controlled by third parties. We have no control over those third parties and are not responsible for the content or the privacy practices of those sites or companies.

Your Choices

You may unsubscribe from any email we send using the option included in the message, and you can manage cookie analytics at any time via “Cookie preferences” in the footer. To request access to, correction of, or deletion of the personal information we hold about you, contact us using the details below.

Commitment to Data Security

All information collected from you is stored in a technically and physically secure environment. We use SSL encryption to protect sensitive information online, and we do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.

Contacting Us

If you need to contact us, you can email us at bd@cloudaddie.com, call +1-832-396-7583, or write to us at 7941 Katy Freeway, Suite 831, Houston, TX 77024.

We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please feel free to contact us using one of the methods listed above.