Managed Services

EPM Managed Governance

At CloudADDIE, we strive for complete customer satisfaction. CloudADDIE’s EPM Managed Governance offers flexible, expert-driven support across your business needs. Our consultants provide proactive monitoring, troubleshooting, and optimization to ensure seamless system performance and user experience.

Understanding Service Tiers

Choose from our Tier 1 and Tier 2 plans, or opt for a Custom plan to suit your specific requirements. We offer competitive pricing for each plan, ensuring you get the best value for your investment. Each plan offers a range of features and benefits to ensure your systems run smoothly and efficiently.

Tier 1

Single Planning Application

Hours100 hours
Support HoursMon-Fri 8am to 7pm
SLAProduction/Test
Popular

Tier 2

Comprehensive Solution

Hours200 Hours
Support HoursMon-Fri 8am to 7pm
SLAProduction/Test

Custom

Advanced Implementation

HoursCustom
Support HoursMon-Fri 8am to 7pm
SLAProduction/Test
Our Commitment

Support you can rely on, on your terms.

  • If, under any circumstances, the client is not satisfied with the first 2 weeks of support, the full billing amount will be refunded.
  • Our clients receive a weekly comprehensive status report with hours used, completed tasks, and work in progress.
  • Clients can opt out anytime with a 14-day notice, and CloudADDIE keeps your operations running efficiently and securely.