Question 1

Who is CloudADDIE, and what do you do?

Accepted Answer

CloudADDIE is a specialist consulting firm for Oracle EPM, Hyperion, data management, ERP (Oracle NetSuite and E-Business Suite), and Workday Adaptive Planning. We help finance and IT teams improve planning, consolidation, close, reporting, and data operations, in the cloud or on premises.

The company was established in 2003 under the name ParadigmSES and became CloudADDIE in 2020. Our team brings 25+ years of EPM leadership and 60+ years of combined experience, across 40+ projects in 10+ industries.

Question 2

How are you different from a Big 4 firm or a large systems integrator?

Accepted Answer

You get big-firm capability without the runaround. Your engagement is led by experienced EPM practitioners rather than handed off to rotating junior staff, and we design systems around the people who use them every day. We also work alongside Big 4 firms as the independent EPM specialist, and have been brought in to finish work those firms started.

Question 3

What industries do you work in?

Accepted Answer

We have delivered projects in 10+ industries, including healthcare, banking and financial services, government and the public sector, higher education, energy, manufacturing, and aerospace.

Question 4

Can we see examples of your work?

Accepted Answer

Yes. Our case studies walk through real engagements: the situation, the challenge, what we did, and the measurable result. They include a global planning rollout delivered more than $1 million under budget, a failed implementation rebuilt inside its original deadline, and a reporting process cut from hours to seconds.

Question 5

Which platforms and services do you cover?

Accepted Answer

Oracle EPM Cloud: Planning, Financial Consolidation and Close, Account Reconciliation, Enterprise Data Management, Enterprise Profitability and Cost Management, Narrative Reporting, and Reports On-premises Hyperion: Planning, Essbase, HFM, Financial Reporting, and Shared Services Data management: data warehousing, data migration, data cleansing, and ETL ERP: Oracle NetSuite and Oracle E-Business Suite Workday Adaptive Planning: implementation, model design, and integration For ongoing support after go-live, see EPM Managed Governance . Each service has its own page with more detail.

Question 6

Can you rescue a project that is stalled or struggling?

Accepted Answer

Yes. We have a track record of stabilizing stalled and underperforming implementations. We start by finding the root cause, whether that is design, business rules, integrations, or performance, then stabilize production and agree on a realistic plan to finish. For one healthcare finance team, reports were taking two to three hours to run. We traced it to a single malformed member formula and cut runtime to under 30 seconds.

Question 7

Do you charge a fixed price or by the hour?

Accepted Answer

Both, depending on the work: Project Investment : fixed-price, fully scoped packages, so there are no surprise invoices Staff Rates : consultants for staff augmentation, on hourly, daily, or monthly retainer terms EPM Managed Governance : ongoing support plans, billed monthly or annually Prices are published on each page.

Question 8

How long does an implementation take?

Accepted Answer

A focused project, such as a single Planning application, can go live in four weeks with our Quick Start package, and our other fixed-price packages run six to ten weeks. Broader implementations typically take: Planning: 3 to 5 months Financial Consolidation and Close (FCCS): 4 to 7 months Enterprise Data Management (EDM): 3 to 6 months Account Reconciliation (ARCS): 2 to 4 months Your timeline depends on scope, data readiness, and integrations. We give you a firm plan at scoping.

Question 9

Will our team be able to run the system after go-live?

Accepted Answer

Yes. Training, documentation, and knowledge-transfer sessions are built into our engagements so your team can own the system rather than depend on us to operate it.

Question 10

Do you offer support after go-live?

Accepted Answer

Yes. EPM Managed Governance gives you proactive monitoring, troubleshooting, and optimization, with a weekly status report showing hours used, completed tasks, and work in progress. Fixed-price projects can move straight into a Managed Governance plan after launch.

Question 11

Do you offer a guarantee?

Accepted Answer

Yes, two: Fixed-price guarantee: every Project Investment plan is scoped and priced before work begins, so there are no surprise invoices. Two-week satisfaction guarantee: if you are not satisfied with the first two weeks of a Managed Governance engagement, you get a full refund, no questions asked.

Question 12

How do we get started?

Accepted Answer

Book a free 15-minute call on our Book a Call page, or send us a message through the form above. We will talk through your goals and whether we are a good fit. If we are, we scope the work and confirm pricing before anything starts. To make the call count, have these handy: Your current platform and version, for example your Hyperion release or the EPM Cloud modules you use Your biggest pain points, such as close time, forecast cycle, or data quality Your key integrations Your goals and timeline

Question 13

How can we contact you?

Accepted Answer

Email us at bd@cloudaddie.com , book a call on our home page , or use the form above. You can also find us on LinkedIn .

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