Support As A Service
At CloudADDIE, we strive for complete customer satisfaction. CloudADDIE’s Support as a Service (SUaaS) offers flexible, expert-driven support across your business needs. Our consultants provide proactive monitoring, troubleshooting, and optimization to ensure seamless system performance and user experience.
If, under any circumstances, the client is not satisfied with the first 2 weeks of support, the full billing amount will be refunded. Our clients receive a weekly comprehensive status report with hours used, completed tasks, and work in progress. Clients can opt out anytime with a 14-day notice, and CloudADDIE keeps your operations running efficiently and securely.
Understanding Service Tiers
Choose from our Tier 1 and Tier 2 plans, or opt for a Custom plan to suit your specific requirements. Each plan offers a range of features and benefits to ensure your systems run smoothly and efficiently.
Tier 1
Single Planning Application
Tier 2
Comprehensive Solution
Custom
Advanced Implementation